Casino Software Terms & Conditions

Casino Software (hereinafter referred to as "the Platform", "we", or "the Company") is an online sports betting and casino service provider operating under an international licence. Our website casinosoftware.app and all its subdomains are covered by these Terms.

"User" refers to any individual who has registered with or is using Casino Software. "Bet" refers to any wager placed by a user on Casino Software. "Wallet" refers to the virtual balance storage associated with a user's Casino Software account.

• Casino Software may update these terms and conditions at any time.
• On first login after an update, users will be asked to accept the revised Terms.
• If you disagree with any part of these Terms, please refrain from using Casino Software.
• In the event of any conflict between the English and Bengali versions, the English version shall prevail.

To register with Casino Software, users must be at least 18 years of age. Casino Software may request a copy of a national ID card, passport, or driving licence at any time for age verification purposes. Registering with false information is strictly prohibited and may result in account closure.

Each individual may hold only one account with Casino Software. If multiple accounts are found under the same person, all accounts will be suspended and the associated balances may be forfeited.

• You must provide your correct name, date of birth, and contact details at registration.
• Your account will not be activated until your email address is verified.
• Withdrawals will be restricted until KYC (Know Your Customer) verification is completed.
• Keeping your account password confidential is your own responsibility.
• Transferring or selling your account to another person is strictly prohibited.

Before placing a bet on Casino Software, make sure your wallet has sufficient balance. Once a bet is confirmed, it generally cannot be changed or cancelled — though in live betting, a cash-out option may be available under certain conditions.

Odds on Casino Software are subject to change at any time. The odds displayed at the time a bet is placed are considered final. If a bet is placed at incorrect odds due to a technical error, Casino Software reserves the right to void that bet.

• Casino Software sets the minimum and maximum limits for each bet.
• A maximum bet limit per user per event applies.
• If a match is abandoned or postponed, the bet will be cancelled and the stake returned.
• Casino Software may void any bet placed based on incorrect information.
• Placing opposing bets on the same event (arbitrage) is prohibited.
• The live betting feature is dependent on network and server conditions.

Casino Software supports deposits via bKash, Nagad, Rocket, and a range of other mobile banking methods. The minimum deposit amount is ৳500, and the maximum depends on your account's verification level. Deposits are typically credited to your wallet within a few minutes.

To make a withdrawal, your account must have a completed KYC verification. Casino Software typically processes withdrawals within 6 to 24 hours. Processing times may be longer due to bank holidays or technical reasons.

• Where possible, withdraw using the same method you used to deposit.
• The maximum daily withdrawal limit varies depending on your account tier.
• Casino Software may require additional verification for any suspicious transactions.
• Wagering requirements must be met before withdrawing bonus funds.
• Withdrawals to third-party accounts are not permitted.

Casino Software offers a range of bonuses — welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus comes with its own terms, which must be read before claiming. Once a bonus is accepted, the associated wagering requirements apply automatically.

The welcome bonus is available to new members only and is tied to your first deposit. Under Casino Software's bonus policy, bonus funds cannot be withdrawn directly — they become withdrawable only after meeting the required turnover.

• Wagering requirements are typically 10–30x the bonus amount.
• Bonuses are generally valid for 30 days; exceptions may apply for special offers.
• Multiple bonuses cannot be active at the same time.
• Casino Software reserves the right to modify the terms of any promotion.
• Both accounts must be active to qualify for the referral bonus.

Casino Software is committed to maintaining a fair and safe betting environment. The activities listed below are strictly prohibited and will result in immediate account closure.

• Placing bets using match-fixing arrangements or insider information.
• Using bots or automated software to place bets.
• Abusing the bonus system or claiming bonuses from multiple accounts.
• Attempting to hack or breach the platform's security systems.
• Stealing another user's account credentials or gaining unauthorized access to their account.
• Using the platform for money laundering or any other illegal financial activity.
• Impersonating Casino Software staff.
• Spreading false or misleading information on the platform.

Casino Software reserves the right to temporarily suspend or permanently close any account at its discretion. This is typically done in cases of Terms violations, suspected fraud, or security risks. Users will be notified by email if their account is suspended or closed.

• To reactivate a suspended account, please contact support.
• If a valid balance exists, users will be given the opportunity to withdraw funds before their account is closed.
• If an account is closed due to fraud, the balance may be forfeited.
• Users may also voluntarily close their account at any time.

Casino Software believes that betting is a form of entertainment, not a source of income. We want to help our users develop healthy betting habits, which is why Casino Software provides a range of responsible betting tools.

• Set a daily, weekly, or monthly deposit limit.
• Use the self-exclusion feature to take a break from betting for a set period.
• Keep the Reality Check feature enabled to receive regular updates on your betting session time.
• If you experience any issues, please contact the Casino Software support team.

Casino Software collects, stores, and processes users' personal data to improve its services. We never sell your information to third parties. All data is protected with SSL-256 encryption.

For full details on Casino Software's data collection and usage practices, please refer to our Privacy Policy page, which forms an integral part of these terms and conditions.

• Contact support to view or delete your data.
• Full details on our cookie policy are available in the Privacy Policy.
• Casino Software may be required to share information with authorities when legally obligated to do so.

Any dispute between Casino Software and a user will first be addressed through negotiation. If a dispute arises, please contact Casino Software's customer support in the first instance. Our support team will provide an initial response within 7 business days.

If a dispute cannot be resolved through discussion, arbitration will be conducted via Casino Software's licensed regulatory body. International gaming law governs all legal matters relating to these Terms.

• To file a complaint, email us at: support@casinosoftware.app
• A reference number will be issued once your complaint is submitted.
• The final decision rests with the regulatory authority of Casino Software.

These terms and conditions were last 1 January 2026 Last updated on. To view previous versions or for more information, FAQ Visit the page or support@casinosoftware.appEmail us at.